1. My computer crashed and I would like to download Sudoku Up again.

To download and install Sudoku Up:

1. Download the installation file by clicking here: www.sudokuup.com/download.htm To obtain a copy of a prior version of Sudoku Up, please click here: Sudoku Up Support
2. Install Sudoku Up.
3. Enter the Activation Code you received to activate Sudoku Up. To do it, run Sudoku Up, click the Help Menu then choose Activate Sudoku Up, or press the CTRL+V shortcut key. Click here to have a lost Activation Code resent to you.

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2. I recently bought a new computer. How do I retrieve Sudoku Up?

To download and install Sudoku Up:

1. Download the installation file by clicking here: www.sudokuup.com/download.htm To obtain a copy of a prior version of Sudoku Up, please click here: Sudoku Up Support
2. Install Sudoku Up.
3. Enter the Activation Code you received to activate Sudoku Up. To do it, run Sudoku Up, click the Help Menu then choose Activate Sudoku Up, or press the CTRL+V shortcut key. Click here to have a lost Activation Code resent to you.

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3. How do I transfer Sudoku Up to another computer?

To install Sudoku Up on another computer, follow the steps below:

1. Install Sudoku Up on the new computer by double-clicking the installation file (for example: SudokuUp.exe). Download the installation file by clicking here: www.sudokuup.com/download.htm
To obtain a copy of a prior version of Sudoku Up, please click here: Sudoku Up Support
2. Enter the Activation Code you received to activate Sudoku Up. To do it, run Sudoku Up, click the Help Menu then choose Activate Sudoku Up, or press the CTRL+V shortcut key.
Click here to have a lost Activation Code resent to you.
3. If you want to restore the configuration and statistics files from the old computer:
Copy all the files in the Store Folder from the old computer. To see the Store Folder location, open Sudoku Up, click the Tools tab, click Options, in the left pane click Settings, click the "Store Folder Settings..." button. For example, your Store Folder can be C:\Documents and Settings\\Application Data\TreeCardGames\Sudoku Up.
Copy all the files to a floppy disk by using "Windows Explorer". Should the files not fit on a floppy disk, you can backup the files by using the Backup Utility included in Windows ("Accessories", "System Tools").
Copy (or restore) all the files to the same directory on the new computer.

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4. I downloaded the latest version of Sudoku Up. Now when I run it, I get the Trial version. What do I do?

To become the full version, downloaded versions of Sudoku Up must be unlocked by entering the Activation Code received at the time of purchase.

- Please insert the Activation Code in your Trial Version of Sudoku Up. To do it, run Sudoku Up, click the Help Menu then choose Activate Sudoku Up, or press the CTRL+V shortcut key.
- Click here to have a lost Activation Code resent to you.
- Click here to discover if you are eligible for a free upgrade to the latest version.

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5. Can I run Sudoku Up on Windows 10?

Yes, Sudoku Up is compatible with Windows 10 operating system.

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6. With which platforms is Sudoku Up compatible?

You can use Sudoku Up on these Windows platforms:

- Windows 8/8.1 (32-bit and 64-bit; all editions)
- Windows 10

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7. What are the System Requirements to play Sudoku Up?

- One of the following operating systems: Windows 8/8.1 (32-bit and 64-bit; all editions), Windows 10.
- 512 megabytes (MB) of RAM or higher.
- 800 x 600 screen resolution or higher.
- HiColor 16 bit display adapter or higher.

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8. Will Sudoku Up run on a Macintosh?

Sudoku Up was designed for Microsoft Windows and is not compatible with the Apple Mac.

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• Index of Frequently Asked Questions (FAQs)