Support

1. I am a registered user of Sudoku Up. Am I eligible for an upgrade to the latest version of Sudoku Up at a discounted price?

2. I have downloaded Sudoku Up and it won't accept my Activation Code. Do I need a new Activation Code?

3. Are my program configurations saved when I upgrade?

4. Is there a special file for upgrading Sudoku Up?

5. Should I uninstall the previous version before installing a new Sudoku Up upgrade?

3. Are my program configurations saved when I upgrade?

Yes, any configuration is completely saved after any upgrade. The setup procedure saves all of your data files, such as your hi-scores, games statistics, favorites, log files, etc.

To upgrade your previous copy and save your configurations and statistics, please install the upgrade over your previous Sudoku Up installation. Do not uninstall the previous version. When you uninstall the previous version, your configurations and statistics will be deleted.

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4. Is there a special file for upgrading Sudoku Up?

No, the same installation file can be used for upgrading a previous Sudoku Up version - OR - for a full installation of Sudoku Up.

To download the installation, please click here: www.sudokuup.com/download.htm

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5. Should I uninstall the previous version before installing a new Sudoku Up upgrade?

No. Install the new Sudoku Up upgrade without uninstalling the previous version. This will save your statistics and configurations.

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• Index of Frequently Asked Questions (FAQs)