Support

Upgrading
  1. I am a registered user of Sudoku Up. As such, am I eligible for a free upgrade to the latest version of Sudoku Up?

  2. I have downloaded Sudoku Up and it won't accept my Activation Code. Do I need a new Activation Code?

  3. Is there a special file to download for upgrading Sudoku Up?

  4. What is the proper way to upgrade my previous copy of Sudoku Up?

  5. Are my program configurations saved when I upgrade?

  6. Should I uninstall the previous version before installing a new Sudoku Up upgrade?


  1. Is there a special file to download for upgrading Sudoku Up?

No, the same installation file can be used for downloading the latest Sudoku Up version - OR - upgrading a previous version of Sudoku Up.

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  1. What is the proper way to upgrade my previous copy of Sudoku Up?

To upgrade your previous copy and save your configurations and statistics, please install the upgrade over your previous Sudoku Up installation. Do not uninstall the previous version. When you uninstall the previous version, your configurations and statistics will be deleted.

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  1. Are my program configurations saved when I upgrade?

Yes, any configuration is completely saved after any upgrade. The setup procedure saves all your data files, such as your hi-scores, games statistics, favorites, log files, etc.

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  1. Should I uninstall the previous version before installing a new Sudoku Up upgrade?

No. Install the new Sudoku Up upgrade without uninstalling the previous version. This will save your statistics and configurations.

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