Support

1. My computer crashed. How do I download Sudoku Up again?

2. How can I get the version of Sudoku Up I paid for back?

3. I have the Activation Code for an old version of Sudoku Up but I cannot find where to download it. Can you help?

4. I paid for Sudoku Up and have received the Activation Code. How do I download the registered version?

5. I have just downloaded Sudoku Up and now I can't find or start it.

6. I had problems downloading Sudoku Up.

7. I need to reinstall Sudoku Up. How do I retrieve it?

4. I paid for Sudoku Up and have received the Activation Code. How do I download the registered version?

There's no registered version to download. Simply enter the activation code you received into the trial version using the Activate Sudoku Up command from the Help menu, and you'll immediately have full access to all of the features.

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5. I have just downloaded Sudoku Up and now I can't find or start it.

First, check to see if you downloaded Sudoku Up to your hard drive:

1. Click the Start button, point to Find, and then click File or Folders.

2. Find the file name that you downloaded (for example "sudokuup2012_v60_setup.exe").

3. If you find it, double click on it to run the installation procedure.

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6. I had problems downloading Sudoku Up.

You can download again Sudoku Up by clicking here: www.sudokuup.com/download.htm

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7. I need to reinstall Sudoku Up. How do I retrieve it?

Don't worry! You can always download the latest version of Sudoku Up by clicking here: www.sudokuup.com/download.htm

To obtain a copy of a prior version of Sudoku Up, please click here: www.sudokuup.com/support/form_download_previous_version.htm

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• Index of Frequently Asked Questions (FAQs)